SMS is intended to be a permission-based strategy for customer acquisition and retention. You may include customers and contacts who have provided permission at live events and via use of the plugin's opt-in forms. Customer complaints are tracked and taken very seriously by SMS carriers. Buying SMS lists (spamming) is prohibited and can result in your SMS carrier account being permanently suspended. No refunds for your plugin service from ezSMSBlaster will be issued for spamming practices!