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These pages are designed to segment the good from bad customer reviews. Easily add your landing page to your website and social media where you can solicit reviews.
This gives you an opportunity to turn negatives into positives and keep the negative reviews from ever going online. You also get valuable feedback from customers that can help you to retain happy customers who recommend you and buy from you over and over.
An easy import system automatically sends invitations to customers by email and SMS. You even have options to automatically continue SMS offers to your customers.
Make positive ratings and reviews visible to website and social media traffic to encourage more lead and customer conversions. Embedded review feed aggregates reviews from multiple online sites with real time display.
The BRONZE system includes full set up with a landing page and review funnel that segments the negative and positive customer reviews. Pick from up to 5 Review sites within our extensive list. Get reviews from your website, social media sites and your email signature. Landing page QR code included. Your review funnel form message can be customized. Reviews can be published to your Facebook and Twitter. You get review data from all online sources (where available) that displays on your website through an embedded real time feed. Your customers are imported into the system which automatically sends email invitations and follow ups. Monthly review reports are provided.
The SILVER system includes everything in the BRONZE package but also adds reviews by SMS. In addition to email invitations, your new customers will receive a SMS review request provided their mobile phone is included in your imported customer list. The system sends up to 200 SMS review invitations per month.
The GOLD system includes everything in the BRONZE and SILVER packages and lets you automatically send additional campaign messages to your customers by SMS. You receive a total of 1,000 text credits/per month which can effectively deliver 4 total messages to 250 new customers/month. Text messages have a greater than 98% open rate!
WebPuzzleMaster Review Management services is designed to make reviews an affordable and profitable marketing channel. It is ideal for local businesses, professionals, restaurants and entrepreneurs who want to attract more leads and customers through positive reviews based on outstanding products and services. Please read and agree to all terms of service before purchasing this service. The information we ask you to provide allows us to set up your account and customize it for your business. Click the Account Set Up Information button to view the type of data we will need so that you can be prepared at time of purchase. Feel free to complete your information in advance of your purchase. Upon receipt of your form, we will contact you to assist you with enrollment and account set up.
Reputation management represents a monthly service that continues uninterrupted for active customers with a minimum of six months of service. Upon purchasing the service, customers receive a unique login where they may manage their account. For the purpose of this agreement and to avoid confusion, the term Client represents customers of WebPuzzleMaster.
Due to extensive set up, six months minimum service is required. Billing is automatic by credit card every month and the date of billing begins when the service is purchased. The type of service (bronze, silver, gold and/or additional locations) may be upgraded or downgraded at any time (once per month) with adjusted services and fees effective with the next monthly billing cycle. Gold packages may have 3 additional SMS campaigns (offers that do not change) that are set up on a schedule of your choice to follow the review SMS invitation. All additional campaigns include a message that reviews are not required with that offer.
The Client is responsible for providing needed information for account set up within 48 hours of placing their order to prevent a delay in set up. Information may be provided in advance of order to expedite set up and start of service. Billing will not be delayed because of the Client’s failure to provide information within the required time period. After purchase, Clients will be contacted regarding their account information and provided with a free consultation for use of the service to maximize value in achieving their business goals. Clients can expect a five business day set up period for all new accounts and additional locations. Besides unique information for each location, locations may all include the same information or may be set up with unique review sites, customized form messages, and/or SMS campaign offers.
Clients are required to keep a valid credit card on file and agree to be billed monthly for the amount of their package and additional locations that apply. Failure to keep a valid credit card will result in suspension or termination of the service. Clients will remain responsible for the full month of service at time of suspension/termination and for any remaining payments to satisfy six months of service. The amount charged will be based on the Client’s initial membership should they fail to make their payments or request cancellation prior to the initial six month period.
Clients will receive a link with an easy method to add their new customers per location. The Client is responsible for inputting new customers into their system in the appropriate format to trigger reviews/campaigns. Should Clients desire changes to their landing page, review funnel or campaign information, such changes may not be submitted more than once per month. Clients may at any time upgrade or downgrade their membership with an adjustment in billing fees based on those changes. Requests for upgraded, downgraded or cancelled service must be in writing.
If you do not agree with these terms of service, please do not purchase our reputation management services.
Below is a list of currently-supported third-party review site integrations. Although these sites are all available in our network, we recommend using only monitored sites that will display reviews in your review funnel. We’re always adding new sites for both review acquisition and review monitoring